Lost or Stolen Card?
Download the RWCU Mobile Banking app to freeze / unfreeze your card (debit OR credit), or cancel it yourself. You can also check for unauthorized transactions here.
- If you need our assistance to cancel your RWCU credit card, call 1-855-632-9005.
- If you need our assistance to cancel your RWCU check card, call 1-800-472-3272 or stop in our office. We can issue a new card along with a different access code on the spot.
Don’t forget! You can also check your account online. Report any suspicious transactions as quickly as possible to limit your losses.
If the Worst Happens…
If you responded to a scam message and provided confidential account information, please notify Red Wing Credit Union immediately of the scheme. You should also change your account’s PIN, and take any additional action recommended by our staff to protect your account.
Contact the major credit reporting agencies to review your file. You can lock your credit with each of the major credit bureaus, and get a free credit report annually. The three major credit bureaus are:
Trans Union: 1-800-888-4213