Noteworthy

Important Update for our Members with Mortgages serviced by Servion

To our Members with Mortgages services provided by Servion, we wanted to remind you of the change to a new, streamlined platform for managing your mortgage loan. This change ushers in a more seamless, user-friendly experience, making your mortgage journey even smoother.

Due to moving to the new Care platform, your previous credentials did not transfer. You will have to register as if you are a new user. You will need the following items when creating your new account:

• Account Number
• SSN
• Active Email Account

If you have received the email messages regarding this change but still need to register your new account, you can register by clicking here. If you have bookmarked the old mortgage web address, please delete that bookmark. This site will not work to create a new account. Automatic payments that were set up in the previous portal will not transfer to the new portal.

If you have any questions, please contact us at 651-388-7133, or you can contact Servion via email at ServionServicing@MyServion.com or call 1-800-766-5626.

Start Saving Today!

Certificates of Deposit (CDs) are a safe and secure way to grow your savings. For a limited time, we have an exciting offer you can take advantage of:

11 months at 5.11% APY*

•  $500 minimum deposit required
• Insured by NCUA
• Open to members and non-members

Start saving today! Take advantage of these great rates while they last! More details here.

Discount Tickets Available

We are excited to offer discounted tickets for our members to a couple local family fun attractions. Please stop into our office to purchase these at any time, while supplies last. Tickets available include:

• Nickelodeon Universe (Single Day Pass)
• Renaissance Festival (Single Day Pass)

Avoid Text Scams

As text scams become more sophisticated, it is getting increasingly difficult to identify the “real” from the “fake”. A new analysis from the Federal Trade Commission (FTC) shows that fake financial institution fraud warnings were the most common form of text message scams reported to the agency in 2022 – nearly twenty times the number since 2019. For example, have you ever received a text that says: “Credit Union Alert: Did you just attempt to charge $3,256 on your credit card? Reply Yes or No”. These texts are designed to create a sense of urgency, often by asking people to verify a large transaction they did not make.

Here are a couple of things to keep in mind when you get that text and your stomach drops:

Never click on links or respond to unexpected texts. If you think the text might be legitimate, please contact us directly (651-388-7133). For your protection, never use the contact information provided in the text message.

Filter unwanted texts.Your phone may have an option to filter and block spam or messages from unknown senders. Click here to see the FTC’s resource on How to Block Unwanted Calls.

Never share personal or financial information in response to a request that you didn’t expect. Honest organizations won’t call, email, or text to ask for your personal information, such as Social Security number, credit union account information, or credit card numbers.

Stop and talk to someone you trust.Before taking any action, tell someone – a friend, family member, a neighbor – about the text in question. Talking about it could help to realize it’s a scam.

As a reminder, legitimate fraud monitoring text messages for Red Wing Credit Union cardholders will be sent from short code 37268. However, when you’re in doubt, call us directly at 651-388-7133 and we will gladly help guide you.

Partnering with The United Way

At Red Wing Credit Union, our goal has always been to help strengthen the financial lives of the individuals and families we serve. We are proud to create partnerships and find ways both big and small, to support the community around us. When an opportunity presented itself to support the United Way, we gladly accepted.

The United Way of Goodhue, Wabasha & Pierce Counties brings people together to build stronger communities where everyone can thrive. They help tackle tough challenges and work with private, public, and nonprofit partners to boost education, economic mobility, and health resources. This fits directly with our values, and we partnered with the United Way to sponsor a poverty simulation on their website. This simple tool helps people to better understand the financial struggles that some families face on a regular basis. You can check it out here.

TurboTax

File with the brand millions trust for taxes.

We’re offering our members TurboTax Online, the easy way to file your own taxes with confidence. Step-by-step guidance and tax savings tools help you get the biggest refund you deserve.

Plus, get valuable advice on the tax savings implications of opening an IRA. Like the benefits of managing your checking account online, doing your taxes online is easy, convenient and accurate.

Use e-file and direct deposit to get your refund in as little as 9 days. File your taxes with TurboTax Online today.

Text Messages from Red Wing Credit Union

Red Wing Credit Union is here for you and always has your security in mind. That is why we partnered with EnFact Fraud Monitoring system to offer all RWCU cardholders Premium Text Notifications for free.

When a suspicious transaction is detected, you can expect a text message to come from the short code 37268.

The text message will offer basic information about the suspected transaction, including the amount of the transaction and the merchant information, if available.

Take advantage of this free fraud monitoring service by ensuring RWCU has your current cell phone number. If you need to verify or update your cell phone number, give us a call at 651-388-7133.