If we detect a suspicious transaction on your card, we’ll let you know immediately by text.
Red Wing Credit Union has upped the ante against fraudsters as we have your security in mind. We strive to make sure using your Red Wing CU debit and credit card is both safe and convenient, so you don’t have to worry. Beginning on March 17, 2021 our new Premium Text Notification service, powered by the EnFact Fraud Monitoring system, will notify you immediately if a suspicious transaction is detected on your debit or credit card by texting your cell phone.
When a suspicious transaction is detected, you can expect a text message to come from the short code 37268.
The text message will offer basic information about the suspected transaction, including the amount of the transaction and the merchant information, if available. Verifying a transaction is as effortless as replying “YES”, then the system will mark the transaction as legitimate, and you can get on with your day – simple as that! If you indicate the transaction is fraudulent by responding “NO”, you’ll receive another message with a number to call for follow-up. It’s quick, easy, and lets you stay confident while using your Red Wing CU Visa cards.
How do I sign up to receive Premium Text Notifications?
Cardholders are automatically enrolled in this service, and as long as we have your current cell phone number on file, there is no action to take. If you need to verify or update your cell phone number, give us a call at 651-388-7133.
Red Wing Credit Union does not charge for this service; however, you may opt out of the service at any time by replying “STOP” to the short code 37268.